Delivery And Turnaround Us
delivery faqs
How much is shipping?
Shipping is £4.99 (including VAT) per order for most areas. However if you live in one of the following postcodes (extended area) it is £13.99. Please note we no longer deliver to the Channel Islands.
IM, IV14-IV28, IV30-IV32, IV36-IV36, IV40-IV56, IV7-IV7, IV9-IV12, KA27-KA28, KW, LA15-LA23, PA20-PA20, PA21-PA38, PA41-PA41, PA42-PA49, PA60-PA60, PA61-PA78, PA80-PA88, PH17-PH26, PH30-PH44, PH49-PH50, TR21-TR25, ZE
How are packages delivered?
All of our packages are delivered using next day courier service. For extended areas this may take two working days.
Does the price vary on quantity?
No. Our shipping is fixed regardless of the quantity and number of items in the order. You will only be charged shipping once per order. i.e. shipping for 15 sets of business cards will only be £4.99 to most areas.
When will I receive my package?
Most products take one working day for us to produce them and then one working day for delivery.
Are there any exceptions?
Yes, unfortunately many couriers are unable to offer next day delivery to all areas of the country and delivery may take an extra day.
Can I track my package?
Yes. When we dispatch your product we will send you an email to inform you of the dispatch details and give you a tracking code allowing you to log into the couriers website and track your package.
Do you ship outside of the UK?
No, unfortunately we are unable to ship products outside of the UK.
Can I collect my order or arrange for my own courier?
Unfortunately due to the number of orders that we process each day and the automation of our process we are unable to offer collection in person or alternative couriers.
What happens if I'm not in when the courier try to deliver?
Most couriers will leave a note to say that they have tried to deliver the package. They will then try to deliver again for the following two days. If they are unable to deliver on the third attempt the package will be returned to us.
keeping it simple
We've tried to keep our delivery service and pricing as simple as possible, we don't try to make our money from delivery.
Quite simply we charge what it costs us. For the majority of areas this is £4.99 including VAT but for extended areas it's £13.99.
24 hour dispatch
Products take us one working day to produce plus one working day to deliver. Packages are delivered by DPDs next day services.
Some extended areas such as highlands and islands can take and extra working day for delivery. For specific areas please see our delivery faqs across the page.
tracking service
When your package is dispatched from us you will receive an email containing tracking details for your package. On the day of delivery you will be sent a text message from our courier, DPD detailing a 1 hour window to expect delivery.
Using the tracking number from the message you will be able to track your package online via the DPDs website by from the following link.
fixed prices
The delivery price is per order so weight and size don't matter, regardless of whether you order 100 business cards or five sets of 5,000 C-Fold Leaflets you will only be charged once, either £4.99 or £13.99 dependant on the area.
